Checkr Integration

What is Checkr?

We've partnered with a third party called Checkr to provide integrated background checks in Planning Center apps.

When you use Checkr for running background checks on your volunteers and staff, you can have confidence that the results are reliable, and the process is compliant to your local laws and regulations.

Connecting to Checkr

Whether you need to sign up for a new Checkr account or you are already a Checkr customer, you will start in the same place.

1) From the Organization tab in Accounts, click on "Integrations"

2) Find Checkr, and click "Connect"

To sign up for a new Checkr account you'll need just some basic information and a credit card.

Account Purpose

When you sign up for Checkr, you will be asked to select the "Purpose" of your Checkr account. The options are "Legitimate Business Need" and "Employment." You should choose "Employment."

According to FTC, potential volunteers are covered by the same protections and compliance concerns that potential employees are. When it comes to background checks, you can think of volunteers as unpaid employees.

This is also important because if you choose "Legitimate Business Need", the candidate's driving records will not be available for order due to compliance issues.

If you've already created your Checkr account and know that you set that setting wrong, you can email Checkr support to ask them to change it.

Running Background Checks

Detailed information about running background checks is available here.

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